Privacy Policy

Privacy Policy

Effective Date: 30 April 2026

1. Introduction

City Autos Global Enterprise (“City Autos”, “we”, “our”, “us”) operates the website cityautosglobal.com.

We are committed to protecting your personal data in accordance with applicable data protection laws, including the Nigeria Data Protection Regulation (NDPR).

This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform. By accessing or using our services, you agree to this Privacy Policy.

2. Information We Collect

We may collect and process the following categories of personal data:

Personal Information

Full name.
Email address.
Phone number.

Account Information

Login credentials.
Profile details.
Account preferences.

Listing Information

Vehicle details (make, model, price, images).
Location and contact details provided in listings.

Technical Data

IP address.
Device and browser type.
Usage activity and interaction with the platform.

Communication Data

Messages between users.
Customer support inquiries.

3. How We Use Your Information

We use your personal data to:

Create and manage your account.
Display and manage listings.
Facilitate connections between buyers and sellers.
Provide customer support.
Improve platform functionality and performance.
Communicate important updates and notifications.
Detect and prevent fraud or misuse.
Comply with legal obligations.

4. Legal Basis for Processing

We process your personal data based on:

Consent — where you have provided permission.
Contractual necessity — to deliver our services.
Legal obligations — compliance with applicable laws.
Legitimate interests — including fraud prevention, platform improvement, and user safety.

5. Data Sharing and Disclosure

We may share your data as follows:

With Other Users

Contact details may be shared to facilitate transactions between buyers and sellers.

With Service Providers

We may engage trusted third parties such as hosting providers, analytics services, and IT or customer support providers. These parties are required to safeguard your data.

Legal and Regulatory Authorities

When required by law or to protect our legal rights.

We do not sell or trade your personal data.

6. Fraud Prevention and Monitoring

City Autos takes fraud prevention seriously. We may:

Monitor listings and user activity for suspicious behavior.
Restrict or remove accounts involved in fraudulent activity.
Flag or remove misleading listings.
Cooperate with law enforcement where necessary.

However, users remain responsible for exercising caution when engaging in transactions.

7. User Safety and Scam Awareness

To enhance user safety, we strongly advise:

Do not make payments without physically inspecting the vehicle.
Verify ownership documents before completing any transaction.
Avoid deals that appear unusually cheap or urgent.
Meet sellers in safe, public locations.

City Autos does not guarantee the authenticity of listings and is not responsible for user-to-user transactions.

8. Data Security

We implement reasonable technical and organizational measures to protect your data. Despite these measures, no digital platform is completely secure, and users share information at their own risk.

9. Data Retention

We retain personal data:

For as long as your account is active.
As needed to provide our services.
As required for legal, regulatory, or dispute resolution purposes.

Certain data may be retained after account deletion where necessary.

10. Your Rights

You have the right to:

Access your personal data.
Request corrections.
Request deletion.
Restrict or object to processing.
Withdraw consent at any time.

Requests can be made through the contact details provided below.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze platform usage, and store user preferences. You may disable cookies via your browser settings.

12. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review their policies independently.

13. Children’s Privacy

City Autos does not knowingly collect data from individuals under 18 years of age. If such data is identified, it will be deleted promptly.

14. International Data Transfers

Your data may be stored or processed outside Nigeria. By using our platform, you consent to such transfers, provided appropriate safeguards are implemented.

15. Data Protection Officer

City Autos has designated a Data Protection Officer responsible for overseeing data protection compliance and handling user concerns.

For all data protection inquiries, please contact:

Data Protection Officer
City Autos Global Enterprise
Email: cityautosglobal@gmail.com

16. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the platform indicates acceptance of the updated policy.

17. Contact Information

For any questions, concerns, or data requests, please contact:

City Autos Global Enterprise
Email: cityautosglobal@gmail.com
Website: cityautosglobal.com